Law Firm Training Manual
Privacy Policy
Effective September 3, 2026
Information processed
If you create or access an account, we process the email address you provide, an account identifier, authentication records, access status, and signup attribution. If you request notice about an upcoming course, we also collect the requested course, the page where you made the request, and the date of the request. If you separately choose to receive training tips and product updates, we record your consent, signup source, and subscription status. The service also processes administrator-approved research packets used to create and review its lessons.
Website analytics and attribution
We measure how people find and use the public website so we can evaluate membership interest and improve the training library. This may include a randomly generated visitor identifier, referral page, landing page, campaign parameters, browser-generated technical information, pages viewed, course previews opened, signup steps, account creation, and learning interactions such as opening a first course or completing a quiz. We also measure when a visitor starts checkout and when a membership purchase is completed. These records are designed to describe product activity, not client matters.
The site uses Vercel Analytics and may use Google Analytics and the Meta Pixel when their measurement identifiers are configured. It also uses first-party cookies to preserve campaign attribution and continue an approved sign-in path. Analytics events must not include email addresses, client information, intake answers, privileged communications, or case-specific facts.
How information is used
A course-interest email is used to measure demand and send one availability notice for that course. It does not subscribe you to a general newsletter. Research information is used to create and update training content. If you affirmatively select the optional marketing checkbox, your email is used for new-course announcements, practical training tips, and product updates. Information is also used to provide account access, protect the service, measure acquisition and product use, improve lessons, and understand which training topics are useful. We do not sell personal information.
Advertising measurement
When configured, the Meta Pixel measures visits to the site, views of the Florida training page, successful requests for a sign-in email, newly confirmed registrations, and the first full course opened by a member, as well as checkout starts and completed membership purchases. Meta may receive browser- and device-generated information, the page URL, campaign parameters, and the time of the event. We do not include account email addresses, payment-card details, billing addresses, client information, intake answers, privileged communications, or case-specific facts in these Pixel events. Meta may use this information according to its own data policy, including to measure advertising results and improve delivery.
Storage and access
Research records are stored in the Hub's secured database. Access is limited to authorized administrators and service providers needed to operate the system. A transactional email provider processes email addresses only as needed to deliver sign-in and requested course notices or, when separately authorized, marketing messages. Hosting, database, email, and analytics providers process limited information as needed to provide their services. API credentials are kept server-side and are not intentionally exposed in browser code.
Sensitive information
Do not submit client confidential information, privileged communications, personal data, or case-specific legal advice through the Research Agent. The Hub is intended for general law-firm operational training content.
Retention and corrections
Course-interest requests may be retained until the requested course is released and the availability notice is sent, or until the request is removed. Authorized administrators may correct or remove research and interest records. Marketing subscribers may unsubscribe using the link in any marketing email. Attribution cookies expire after up to 90 days, while temporary sign-in cookies expire sooner. Analytics, account, and operational records may be retained as needed for product measurement, content production, auditing, security, and legal obligations.
Your choices
You can decline the optional marketing checkbox and still create an account or purchase a membership. You can unsubscribe from marketing using the link in any marketing email. Browser settings can be used to limit or remove cookies, although doing so may affect attribution and sign-in continuity. You may also use the advertising and privacy controls offered by Meta and your browser.