Goal & what you need
Goal
Prevent confidential-data exposure, invented facts or citations, unsupported medical and financial assertions, hidden source conflicts, unauthorized demand terms, and accidental transmission.
What you need
- Lawyer-authorized demand-letter assignment and approved factual, legal, financial, and strategic positions
- Frozen source set and verified chronology, billing ledger, and demand-package index when applicable
- Approved AI environment and exact recipient, amount, deadline, terms, reviewers, and delivery instructions
Check your firm’s process. This lesson teaches a safe general workflow. Your firm’s software, folder names, naming rules, retention steps, and escalation contacts may differ. If you are unsure, stop and ask your supervisor.
Step-by-step preview
Members can open all 20 steps.
- 1Verify the matter, client, responsible lawyer, assignment, purpose, recipient, claim identifier, delivery channel, cutoff, and protected workspace.
- 2Obtain written lawyer direction defining factual and legal positions, demand terms, amount, deadline, negotiation posture, tone, sections, exclusions, reviewers, and prohibited AI decisions.
Continue the full course
Open the complete SOP and every learning asset
Membership includes the checklist, common mistakes, video, podcast, infographic, flashcards, quiz, and complete source list.
Sources & references (10)
Preview two sources. Members can open the complete source list.